Wednesday, March 18, 2009

How to Get a Job as a Bank Teller

A career as a bank teller can be exciting. As one, you will meet many different people and learn a variety of new skills; saying You've worked in a bank always looks good on a resume! Beware, however, it is not a job for everyone!

Ask yourself, why do you you want to be a bank teller? Are you in it for the pay? Often in many cases bank tellers must do a lot of work and have a great deal of responsibility, but do not get paid much. If you enjoy working with the general public and want to meet new people, this could be the right job for you!
Decide what type of bank you would like to work at: a small, home town bank, a national (like Bank of America) or a regional bank (has many chains, but only within a few states). Realize that regional and national banks operate similarly in style whereas home town banks are more intimate.
Before you can apply, banks will want and expect you to meet certain qualifications. They expect you to have good credit, no criminal record, several references that know you, employment they can check on (if nothing else, to see how long you worked there) and some basic computer skills (such as using Windows XP). For most teller jobs, you should have at least a year's worth of experience providing customer service and handling and balancing cash. Sales is a major plus.
Begin searching for bank jobs! You can check your local paper for teller positions, but also consider going to the websites of various banks that operate in your town. Almost all of them have career sections that will give you information on what branches are hiring and what the expectations are for the jobs. If you have no experience working in a bank, you will most likely want to look for jobs that are labeled either as "Teller" or "Teller 1" (entry level teller).
Follow the directions for applying: either apply online or send your resume to the bank. Keep in mind if you send in a resume they will most likely have an application for you to complete and will want all your information (addresses of the past seven or more years, education, employment, skills, awards, references, SSN, DL/State ID #) and there may also be questions such as "Why do you want to work for ________ Bank?"
Wait for an interview, but keep in mind the process is generally slow. HR often works on limited days and unless they are in dire need, may take their time weeding through applicants.
If you do get an interview, make sure you arrive several minutes early (at least 10) and you look as professional as possible. Wear a business suit, because no matter how small your position is, banks will expect you to dress up to the nines and always look professional. For ladies, this means pantie hose, light makeup, nicely done hair, pants/skirt suit and a blazer. For men, suit/blazer/tailored pants and a tie.
You will be asked several questions about your customer service experience and how you would handle customers (hint: banks expect major kissing up even if the customer is wrong), how you would deal with cash offages and how you balance your money, and expect many questions about sales. Your manager will most likely ask you to sell them something such as "convince me to buy this pen". They want you to be out there pushing products.
After your interview, send a thank you note. This will set you a part from the other candidates and let them know you appreciate their time. When leaving the interview, always thank whoever interviewed you and shake their hand.
If you get the job, congrats! But if not, try harder next time and just remember, every bank is a different fit for each person.
Source: http://www.wikihow.com/Get-a-Job-as-a-Bank-Teller

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